LADOM DESIGN SYSTEM AGENCY
Last Updated: November 25, 2025
Ladom Co. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ladom.co (the “Website”).
1. Information We Collect
We may collect the following types of information:
Personal Data You Provide Directly
Name, email address, phone number, shipping/billing address
Payment information (processed securely by our PCI-DSS compliant payment processors; we do not store full credit card details on our servers)
Account credentials (if you create an account)
Automatically Collected Data
IP address, browser type and version, operating system, device information
Pages visited, time and date of visit, time spent on pages, referring URL
Cookies and similar tracking technologies (see our Cookie Policy for details)
2. How We Use Your Information
We use the collected information for the following purposes:
To process and fulfill your orders
To communicate with you (order confirmations, shipping updates, customer support)
To send marketing communications (only with your explicit consent/opt-in)
To improve the Website, analyze usage, and enhance user experience
To prevent fraud and ensure security
To comply with legal obligations
3. Legal Bases for Processing (GDPR)
If you are located in the EEA, UK, or other GDPR-applicable regions, we process your personal data based on:
Performance of a contract (e.g., fulfilling your order)
Your consent (e.g., marketing emails)
Our legitimate interests (e.g., fraud prevention, analytics)
Legal obligations
4. Sharing of Your Information
We may share your data with:
Payment processors (Stripe, PayTR, iyzico, etc.)
Shipping and logistics partners
Cloud service providers and analytics tools (Google Analytics, Cloudflare, etc.)
Professional advisors (accountants, lawyers)
Competent authorities when required by law
Data transfers outside the EEA are protected by Standard Contractual Clauses (SCCs) or adequacy decisions.
5. Data Retention
We keep your personal data only as long as necessary for the purposes set out in this policy or as required by law (e.g., tax and accounting requirements – usually up to 10 years).
6. Your Rights
Depending on your location, you may have the following rights:
Access, rectification, or erasure of your personal data
Restriction of processing or objection to processing
Data portability
Withdrawal of consent at any time
Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at privacy@ladom.co. We will respond within 30 days (or 1 month under GDPR).
For California Residents (CCPA/CPRA)
Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale or sharing of personal information (we do not sell your data)
Right to non-discrimination
7. Cookies & Tracking Technologies
We use cookies and similar technologies. You can manage your preferences via the “Cookie Settings” link in the website footer. See our separate Cookie Policy for details.
Security
We implement appropriate technical and organizational measures (SSL encryption, secure payment gateways, access controls) to protect your data. However, no method of transmission over the internet is 100% secure.
9. Children’s Privacy
Our Website is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Material changes will be notified via email or a prominent notice on the Website.
11. Contact Us
If you have any questions about this Privacy Policy, please contact:
Ladom Co. Email: hello@ladom.co Address: Yesilyali Mh 243 Nolu sk Arsin, Trabzon / Turkey
Data Protection Officer: hello@ladom.co
Data Controller: Ladom Co.
Let's create something
unique together
Book a call
DARK
Ladom DESIGN SYSTEM agency
C
FOUNDED IN 2024